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 ByteWedge Pro*$180   
 ByteWedge Std $99     


*includes TCP-Work-Mode, ComPort/IP Server, ComPort/IP Client, TCP-File & Serial-File

Contact Us

If you have already purchased licenses for our product(s), please write to reg_support@bytewedge.com. We quickly respond to all questions submitted to this e-mail address in the order they are received.
If you are not yet a Fog Software customer, please use this address: support@bytewedge.com.

Our staff is available to respond to your inquiries 24 hours a day, excluding holidays. Messages are normally answered within one business day.

Product Support Forums

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Problem submission form

If you have a technical question you can use this form to submit an inquiry, and will usually receive a reply within one business day. You can send mail directly to support@bytewedge.com but your answers to the following questions will almost certainly result in a faster solution of any problems. To fill out this form, click the appropriate boxes, scroll down as necessary, fill in your e-mail address, and, when you have done this, click the "Submit to Support" button.


Can you reproduce this problem:

Sometimes
Always
Never
Please indicate which operating system is involved:

Windows 2003
Windows XP
Windows 2000
Windows NT
Windows Me
Windows 98 SE
Windows 98
Windows 95 OSR 2
Windows 95
Other operating system (please include details below)

Please indicate which file system is involved:

NTFS
FAT32
FAT16
Novell NetWare
Other file system (please include details below)

Select product:
Which version of product were you using:
Select "About" from the "Help" menu for the exact version number.
Hint: some problems can be solved by downloading the most recent version.
Your name:
Your e-mail address:
Very important!


Problem Description:
If a problem only occurs when other software is running please include relevant details. If the problem involves an error message please include the complete text of the error message. You can scroll this field to enter as much text as necessary. Thanks!





Thank you!



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